Required Certification Test: There is one Test and two Training Modules that Schedulers need to complete every year. The Volunteers Standards of Conduct test, Tax-Aide: Policies and Procedures, and Tax-Aide: Technology and Security Training modules.
The Standards of Conduct Test is open book. Use the following following documents to find the correct answers prior to taking the test in Link & Learn
2025 Volunteers Standards of Conduct - Ethics Training (IRS PUB 4961)
2025 Taking the IRS Tests Online with Link & Learn
https://linklearncertification.com/
Click the Sign in or create account button in upper right corner.
If unable to login, Users from last year will need to use the forgot password link and follow the prompts.
New volunteers will need to click on the Create new account button and follow the prompts.
The Tax-Aide: Policies and Procedures & Tax-Aide: Technology and Security Training Modules are found in the AARP Volunteer Portal.
Login into the AARP Volunteer Portal at http://volunteers.aarp.org/ using your AARP email address and password. Click the Training tab and you should find your required courses/Learning Paths when they are available. You will be required to do:
Tax-Aide Policies and Procedures LMS-TY2025
Tax-Aide Technology and Security LMS - TY2025